We’ve invested heavily in our own business.
It is a cliche but we are big enough to cope and small enough to care about your business. Our head office is a 2000 sq ft office in Glasgow City Centre. It is a not a virtual office and your call is not being forwarded to a mobile. Our UK Cloud solutions are based within UK tier 3 data centres.We only use servers we own and manage. Our primary storage facility is in Edinburgh. Our industry so often involves going to meet new clients that it is easy for the supplier to hide a lack of critical infrastructure and staff. We would welcome anyone to come in and see how we work.
Been Around A While
Established in 2003 we are an organisation with many years of experience and a variety of long standing clients happy to provide references.
Thinking Business & IT
We look at your IT from a business perspective. Being patient until there is a proven business case for a new solution.
Always Improving
Our range of Managed Services and pro-active monitoring solutions is constantly evolving.
Taking Responsibility
We are willing to take complete responsibility for the items we cover or the solutions we provide. This is one of the most common reasons clients might get referred to us.
Fast Support
Our helpdesk support means no waiting to speak to someone about your urgent problem. Just call, email or open a ticket and someone will start work on it straight away.
Partnerships
We leverage partner relationships to get the best for our clients. We are a Microsoft Gold Partner. Some of our other partners include Dell, ESET, Gamma and Fortinet.
Providing a wide range of services
Our services will often cover everything a business needs from IT. If we don’t provide it directly we can bring in a partner. This gives you one manageable cost and crucially one point of contact for all issues. We don’t force this on you at any point and our engineers have no incentive to “sell” anything.
We don’t have a sales team
We do not have sales people in the conventional sense. A new client will meet a consultant who will put a solution together. Our business has been built on word of mouth and integrity and in many cases we now act for clients in an advisory capacity on other IT projects to ensure that a supplier delivers value for money.We have a comprehensive means to esclate the few issues we cannot solve directly with fast access to partner support at companies like Microsoft or Fortinet – we don’t always have all the answers but have relationships in place to make sure we have backup.
Work For Enlinea